Email support

A clear place for questions

Use email for account support, privacy requests, accessibility barriers, or questions before enrollment.

Email OK Alerts

[email protected]

Include only the information needed to answer your question. Do not send medical records, diagnoses, or emergency information.

What email support can do

  • Clarify enrollment and role requirements.
  • Help with account access or a privacy request.
  • Receive accessibility feedback.
  • Explain purchase and renewal status.

There is no public phone registration or setup-assistance line.

Do not use email for an emergency. Call 911 or your local emergency number for immediate danger or a life-threatening situation.